In this guide, we'll over how to seamlessly add credit to your organization’s account and simplify the process with auto-renewal for automatic recharges when your credit balance dips below a certain level.
Follow these steps to add credit to your account:
Step 1: Access Billing Page
- On the side navigation menu, click on the Settings dropdown.
- Under the General dropdown select Billing to access your billing page.
Step 2: Open Account Top-up Modal
- Click the Add credit button located at the top right corner of the Billing page to open the Account balance top-up modal.
Step 3: Choose Recharge Amount
- In the modal, select the desired amount to recharge from the Recharge balance with dropdown.
Step 4: Select Payment Method
- Choose a card from the Select Card dropdown if you have a card linked to your account. If not, or if you wish to be charged from a different card, select + Add new card and enter the card details.
Step 5: Enable Auto-Recharge (Optional)
- Opt for auto-recharge by checking the Enable auto-recharge box. This feature ensures automatic credit top-ups when your balance hits a predefined threshold.
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Click on the When balance falls below dropdown and choose an amount to set as the minimum balance for triggering auto-recharge.
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Next, click on the Bring my balance back up to dropdown to specify the amount you want us to restore your balance to.
- Once done, click Save to confirm your settings.
That’s it! Your account is now topped up and ready to go.
If you have additional questions regarding adding credit to your Distrobird dashboard, do not hesitate to contact us at hello@distrobird.com; a member of our team will be happy to respond to your questions and resolve any issues you might be experiencing.
Happy selling!