Managing Your Do-Not-Contact & Block List in Distro

Effective communication is key to building strong relationships with your customers and prospects. However, there are times when certain individuals or domains should not be contacted. Distro makes it easy to manage these preferences with its Do-Not-Contact (DNC) and Block List features. This guide will walk you through how to effectively use these tools to ensure you respect your contacts' wishes and maintain a clean communication workflow.

Adding Contacts to the DNC List

Follow these steps to add contacts to the DNC list:

1. On the side navigation menu, click on the Settings dropdown, then select Your Data dropdown, and then select DNC List. This will open your DNC List page with Email & Phone Number, Domains, and Block List tabs.
2. On the Email & Phone Number tab, click on Add to DNC at the top right corner of the page. This will open the Add to DNC List modal.
3. In the search field, search for contacts by name, email, or phone number to add to the DNC List.
4. Click Add to DNC List to add the selected contacts to your DNC list.

 

Adding Domains to the DNC List

To add a domain to the DNC list, follow these steps:

1. On the side navigation menu, click on the Settings dropdown, then select Your Data dropdown, and then select DNC List.
2. On your DNC List page, click on the Domains tab.
3. Click on Block Domain at the top right corner of the page. This will open the Add to Domains DNC modal.
4. In the search field, search for the domains you would like to add to the domains DNC.
5. Click Add to Domains DNC to add the selected domains to your domains DNC list.

Block List
Managing unwanted or disruptive contacts is essential for maintaining a professional and efficient communication environment. Adding a contact to the block list prevents them from contacting your team, making it a valuable tool for dealing with abusive contacts or spam. Keep in mind that while this stops the blocked contact from reaching out to your organization, it doesn't prevent your team from sending messages or making calls to them. 

Adding Contacts to the Block List

Here’s how to add contacts to your block list:

1. On the side navigation menu, click on the Settings dropdown, then select Your Data dropdown, and then select DNC List.
2. On your DNC List page, select the Block List tab.
3. Click on Add to Block List at the top right corner of the page. This will open the Add to Block List modal.
4. In the search field, search for contacts by name, email, or phone number.
5. Click Add to Block List to add the selected contacts to your block list.

By managing your DNC and block lists efficiently, you ensure respectful communication practices and maintain control over who can contact your organization. If you have additional questions or need assistance, please contact us at [e-mail]. We're here to help!

 

 

Happy selling!